How People Benefit from Lifeline

A hand is pushing a block with the word life on it, showing how people benefit from Lifeline.
Share this article:

Dealing with costly bills is one of many challenges Americans face. One of those bills that occasionally require additional assistance to handle is the phone bill. Without a phone, it’s practically impossible to get anything done in the modern world, especially with the advancement of technology driving up demand for phones and internet access. Fortunately, the government understands how critical it is to help low-income people with the costs of phone services. As a result, it offers support options, such as the Lifeline Program, to those in need.

How to Benefit From the Lifeline Program

The Lifeline program is a federal support program that is available to eligible people thanks to the Federal Communications Commission (FCC). Those who meet the program’s standards may be able to lower their phone bills. However, in order to get the most from this program, you should first understand how it operates. This is why we created this article, which will go over:

  • Who Administers the Lifeline Program
  • What Benefits Does the Lifeline Program Offer 
  • Who is Eligible for This Support
  • How to Apply for This Program
  • What to Do to Maintain Your Eligibility for the Program

Who Administers the Lifeline Program

Although the FCC may have established the Lifeline Program, the Universal Service Administrative Company (USAC) is responsible for managing it. The USAC is an excellent source of information from which you may get free assistance. It can help participants and applicants in various ways. The agency is also in charge of processing applications and determining whether or not a person is qualified for the program. However, it’s not responsible for the device your Lifeline provider gives you. As a result, you should contact your provider to address any issues you have with your devices.

What Benefits Does the Lifeline Program Offer

Even though each home is only qualified to receive a single Lifeline benefit, this can have a big impact on how much money a family will spend on phone costs. This is because the program may provide assistance with broadband voice and internet services. Additionally, the benefits may be able to reduce the price of wireless and wired services. For regular participating households, the Lifeline benefits typically include savings of up to $9.25 per month. It’s crucial to keep in mind that this discount cannot be combined with other offers or applied to several services at once. Only the service you select will be eligible for it.

Extra Benefits Through the Tribal Land Lifeline 

There are unique Lifeline benefits available to recipients who reside on tribal land, including:

  • Up to $34.25 discount on a monthly basis.
  • For individuals installing or activating a phone service for the first time, an additional one-time discount of up to $100 is available. 

This exclusive $100 savings is available through Tribal Lands Link Up. If you want to take advantage of this special discount, you must pick the provider carefully. Tribal Lands Link Up is not supported by all providers. In addition to the savings, Tribal Lands Link Up may assist with setting up payment plans. That is only applicable if the total cost of the service exceeds $200. The no-interest payment plan is one of them, and it’s possible to have it for up to 12 months.

Who is Eligible for This Support

The Lifeline program was created to make phone costs more manageable for people with low incomes. Therefore, not everyone can benefit from it. Rather, a person must fulfill certain requirements in order to be eligible for this program. To find out if you qualify for assistance, just visit From there, you can find a webpage that can help you determine your eligibility for free. Simply click on “Do I Qualify” from the “Get Lifeline” dropdown menu to go to this page. If you are currently receiving aid from other federal support programs, you will automatically be eligible for the Lifeline program. These programs include the following:

  • Medicaid
  • Veterans and Survivors Pension Benefit
  • Supplemental Security Income (SSI)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Federal Public Housing Assistance (FPHA)
  • Some Tribal Programs

Although this can be a shortcut to participating in the program, it’s not the only way to do it! People who don’t receive benefits from other assistance programs may still qualify for the Lifeline program under some conditions. These conditions may include earning no more than 135% of the federal poverty line annually. This is to make sure that the recipient has a low income and deserves support. If you are not sure how much your income should be to qualify, USAC will be able to clarify and provide you with helpful information. 

How to Apply for This Program

When applying for this program, you will have a variety of options to choose from. There’s an online application that should go through the National Verifier (NV). It is an online portal that the FCC launched to help new applicants and current recipients through the application and recertification processes. Generally speaking, this system is intended to evaluate an applicant’s financial status and determine whether or not they are qualified for Lifeline support. 

Some service providers allow customers to apply for the program through them online or in person. So, if that sounds like a suitable option for you, make sure to contact your carrier to see if they provide this service. If you are looking for a company that provides the Lifeline Program near your location, you can use this USAC tool. However, if you still need extra help, there are a variety of resources that you can turn to. For instance, you can:

  • Reach out to the Lifeline Support Center by email at or by calling their toll-free number at 1-800-234-9473. 
  • Visit the USAC website for more details on how to use the NV system.

What Supporting Documents Should I Gather for the Application Process?

During the application process, you will need to provide evidence that your financial status meets the program’s need-based eligibility requirements. In order to do that, you will have to provide some supporting paperwork. It shouldn’t come as a surprise to learn that you will not be able to get assistance from the Lifeline Program without proving your eligibility. In essence, the paperwork needed will consist of records describing your financial standing (like recent bank statements) and information regarding your participation in other eligible programs (if any). You have a variety of options for submitting your evidence, including mailing it in, going online, and contacting your service provider. In general, you will most likely need to provide the following:

  • Documents that prove your income, such as a job income statement, pay stubs, tax returns from previous years, a divorce decree, a child support award, etc.
  • Proof of participation in a qualifying program
  • Benefits statement from an eligible program
  • Notice letter of participation from a qualifying program
  • Official records from a program that qualifies

What to Do to Maintain Your Eligibility for the Program

If you sign up for the Lifeline program and start receiving support, you shouldn’t expect it to last forever. Rather, you must annually re-verify your eligibility to ensure that you fall under the umbrella of the target recipients of the program. In fact, if you lose your eligibility for the Lifeline Program, your benefits will end. It’s crucial to remember that if your eligibility expires, you must stop taking part in the program. If you do not terminate your participation in the program, there may be penalties. The following scenarios are instances of when you might no longer be eligible:

  • You’ve decided to leave a federally supported assistance program that meets the requirements for whatever reason.
  • There is another Lifeline recipient in your household.
  • You no longer meet the income level because your income increased.

In Conclusion

The Lifeline program makes it possible to lower your phone costs. You could be eligible for a monthly savings of up to $9.25. Moreover, residents on tribal lands may be eligible for extra benefits, such as a monthly discount of up to $34.25 in addition to a one-time $100 discount. These benefits are available for a variety of phone and internet services. You should be aware that each household is only eligible for one Lifeline benefit. In fact, the FCC has a specific definition of a household, so make sure to check it out. You can get in touch with the Lifeline Support Center via phone or email if you need further details. Several online resources are also available to you to help you learn more about the program. 

Subscribe to get more info
on government assistance

Share this article:

Leave a Comment

Your email address will not be published. Required fields are marked *

The reCAPTCHA verification period has expired. Please reload the page.